Every order is covered by our 30-day money-back guarantee. Returns are subject to the following conditions:
If your item arrives damaged or defective, you must notify us within 30 days of delivery by sending photo or video proof to: fnaflamps@outlook.com
In such cases, we offer:
If you receive the wrong product, the same conditions as above apply.
Not happy with your order? You can return it for any reason within 30 days of delivery. Email us at fnaflamps@outlook.com with your order number and we will send you the return instructions. To qualify:
Return and refund requests must be made within 30 days of delivery. After 30 days, the product will be considered accepted.
Once the returned item is received and inspected, we refund the full product price to the original payment method. Original shipping protection fees are non-refundable. Processing times may vary depending on the payment provider. WIZARD WAVES reserves the right to refuse any return that does not meet these conditions.